This book focuses on the emotional competence of first-time managers, its significance, and its impact on the identified factors: job performance, conflict management, organizational commitment, job satisfaction and life satisfaction. Many investigators have marked the value of emotional intelligence in the workplace. Most of the studies highlight "emotional intelligence" as a key proficiency for the leadership role that is primarily for leaders / top executives or senior managers of the organization. The organization's expectations differ at different levels of management, and the first-time managers are unaware of how to deal and match up with those expectations. PwC report on the Future Workforce 2030 listed that people with emotional intelligence, empathy, and creativity will have a competitive advantage and will be the emerging force for shaping the organization's future. The young managers in any organization are dynamic, energetic, and full of enthusiasm with high expectations and zeal to rise early in their career (young achievers). They have been the star performers but mainly as individual contributors or team members. The first experience of being a manager will lead to many complexities and challenges, such as people management, team building, conflict handling, rapport building, self, team performance, and many more. The objective of this book is to inquire about its effect of emotional intelligence on the challenges of the First-Time Managers concerning managerial and entrepreneurial ability in the manufacturing and service industry.
John Niven, geb. in Ayrshire im Südwesten Schottlands, spielte in den Achtzigern Gitarre bei der Indieband 'The Wishing Stones', studierte dann Englische Literatur in Glasgow und arbeitete schließlich in den Neunzigern als A&R-Manager einer Plattenfirma, bevor er sich 2002 dem Schreiben zuwandte. 2006 erschien sein erstes Buch, eine halbfiktionale Novelle. John Niven schreibt außerdem Drehbücher und Romane. Er lebt derzeit in Buckinghamshire, England.