Customer-Relationship-Management – all Bücher

Effektives Customer Relationship Management

Dieses CRM-Standardwerk behandelt die wesentlichen Fragen im Rahmen der Einsetzung und Organisation von Customer Relationship Management. Dies betrifft sowohl die Verzahnung mit Marketing- und Vertriebspr…

deliverable within 2-3 weeks

Buch

Manfred Bruhn, Karsten Hadwich, Maxim Saleschus
Customer-Dominant Logic

This book provides a structured overview of Customer-Dominant Logic and formulates fundamental principles that form the basis for a realignment of customer-oriented corporate management. Customer-Dominant…

deliverable within 2-3 weeks

Buch

Claudia Thonet
Der agile Vertrieb

Agile Prinzipien und Frameworks wurden zwar für die Entwicklung komplexer Produkte geschaffen, doch sie lassen sich auch im Vertrieb gewinnbringend nutzen. Mit diesem Buch erhalten Geschäftsführer, Vertri…

deliverable within 2-3 weeks

Buch

Andreas Schmidt
Wissenszentrierte CRM-Strategien

Kundenzentrierte Unternehmensführung

Zukünftig wird der Kunde nicht mehr länger nur der "Abnehmer" von Produkten und Dienstleistungen sein. Er wird vielmehr selbst Gestalter dieser Produkte - integriert in die Wertschöpfungsprozess…

lieferbar ab 31.12.2025.

Buch

Christoph Senn, Mehak Gandhi
Triple Fit Strategy

"Business-to-business selling is still dominated by "value selling"--trying to match products to needs and making deals. It's a buyer-seller relationship built on transactions, and it's not…

deliverable within 1-2 weeks

Buch

Irene Yam
Build A World-Class Customer Advisory Board

In today's highly competitive and fast-paced market, businesses need strong customer relationships to grow and thrive. Executing a productive Customer Advisory Board (CAB) can mean the difference between …

deliverable within 2-3 weeks

Buch

Thomas H Davenport, Jim Sterne
The New Science of Customer Relationships

Praise forTHE new science OF customer relationships"The New Science of Customer Relationships offers new ways to give your individual customers better and more personalized messages and offers than I…

deliverable within 1-2 weeks

Buch

Jeb Blount, Jason Eatmon
Business Outcome Selling Strategies

As the speed of business continues to accelerate, B2B enterprises and sales organizations are being disintermediated and disrupted by digital transformation and artificial intelligence.The Amazon effect i…

Coming soon

Buch

Kurt Tepperwein
Heile dein inneres Kind

Unsicherheiten und Ängste, die uns schon als Kind geplagt haben, manifestieren sich oft im Erwachsenenalter und können zur unüberwindbaren Hürde werden. Wer also regelmäßig mit negativen Emotionen zu kämp…

available for immediate delivery

Buch

Roul Radeke, Tobias Ziegler
Online richtig Geld verdienen für Dummies

Nutzen Sie Ihre ChancenMit dem richtigen Wissen und einer cleveren Strategie können auch Sie online erfolgreich sein. Dieses Buch ist Ihr perfekter Begleiter, um im Internet Geld zu verdienen - unabhängig…

available for immediate delivery

Buch

Deborah S Kennard
EMDR for Anger Management

Inappropriate, intense, and uncontrolled anger is often linked to unresolved trauma. Grounded in somatic and attachment-focused EMDR (SAFE), this evidence-based guide offers a self-guided approach to help…

lieferbar ab 1.10.2025.

Buch

Oscar A Barbarin
Building Emotional Resilience in Black Boys

Black boys and youth face significant risks to their physical and emotional health as a consequence of racism and poverty. Some are able to be resilient in the face of such adversity, while some boys don'…

deliverable within 1-2 weeks

Buch

Cathy Glass
Hidden

ONE REMARKABLE WOMANOVER 30 YEARS OF FOSTERINGCARER TO MORE THAN 150 CHILDRENTayo arrives at Cathy's with only the clothes he stands up in. He has been brought to her by the police, but he is calm, polite…

lieferbar ab 28.10.2025.

Buch

Chris Guillebeau
Time Anxiety

"A powerful antidote to deadline dread, time guilt, and chronic rushing-from the New York Times bestselling author of The $100 Startup"-- Provided by publisher.

deliverable within 1-2 weeks

Buch

David B Wexler
The Stop Program for Women

The STOP Program for Women addresses the rapidly increasing awareness of domestic violence perpetrated by women and the need for quality treatment services. These updated worksheets and exercises, fully i…

deliverable within 2-3 weeks

Buch

Sharon Kaye O'Connor
Healing Autistic Burnout

Written by an autistic therapist for autistic readers, this compassionate guide offers mindfulness and self-reflective exercises to help readers overcome the symptoms of autistic burnout--including emotio…

Coming soon

Buch

Relit

Compassion fatigue is one of the most pervasive and least discussed traumas that nearly every caregiver feels at one time or another. Millions of people choose a helper profession (everything from nurse t…

deliverable within 1-2 weeks

Buch

Karyne B Wilner
Releasing Toxic Anger for Women

Women and girls are often taught that anger is an unacceptable emotion. As a result, women are more likely than men to direct anger inward, leading to self-critical inner dialogue, as well as a host of ph…

deliverable within 1-2 weeks

Buch

Lisa Damour
The Emotional Lives of Teenagers

NEW YORK TIMES BESTSELLER • An urgently needed guide to help parents understand their teenagers' intense and often fraught emotional lives---and how to support teens through this critical developmental st…

deliverable within 1-2 weeks

Buch

Kaitlyn Regehr
Smartphone Nation

Outsmart your screen. For readers of The Anxious Generation who want to know what to do next, this transformative guide to setting boundaries and establishing healthier habits around tech will help us all…

lieferbar ab 2.12.2025.

Buch

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