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    Responsible for the site www.jpc.de is:

    jpc-Schallplatten-Versandhandelsgesellschaft mbH
    Lübecker Straße 9
    49124 Georgsmarienhütte

    Telephone 05401 8893999 (Mo.–Fr., 8 a.m.–8 p.m.)
     Fax 05401 851-300

    E-mail: service@jpc.de

    Managing director: Gerhard Georg Ortmann
    District court Osnabrück HRB 110327
    VAT ID number DE117578924

    Legal representative: Gerhard Georg Ortmann

    Dispute resolution for consumers

    We are always interested in an agreement with the customer. The European Commission provides a platform for online dispute resolution which you will find on https://ec.europa.eu/consumers/odr/. You reach our service contact under . The jpc-Schallplatten-Versandhandelsgesellschaft mbH is not willing and not obliged to take part in formal dispute resolution at an arbitration board for consumers.

    20220523-084dc4e6b87

    Shipping of FSK 18 items

    Youth protection is not only a legal issue for us. Together with our customers, we want to provide a controlled delivery of products, which may be sold only to persons over 18 years of age. The option described below allows us to control the fact that the purchaser is at least 18 years old.

    DHL shipping with identity and age check

    jpc offers to private customers (no business addresses) to send sensitive items using a special DHL service called »identity and age check« within Germany. Please regard the following notes:

    Personal delivery: The shipped items will only be handed over to the given recipient personally. The recipient's identity and age will be checked and the personal details will be documented. A valid ID (identity card) is required. A driving license can not be accepted. Fetching the package at your local post office is possible, in case you are not at home (notice will be provided).

    Important note on the current situation (corona virus):

    During the current situation (corona virus) the DHL age verification for FSK-18 articles cannot take place as usual. To protect the deliverer and recipient, no delivery attempt is currently being made. Shipments will be delivered directly to the branch and the recipient can pick up the shipment there.

    Exact spelling of the name: Please make sure to spell your name exactly as it is spelled in your ID. We need all first names and the full last name and your date of birth. Even minor differences will prevent the handing over to the reciepient.

    Shipping within Germany only: The delivery of items that are prohibited for minors (below 18) is only possible within Germany.

    Order process: On adding an item prohibited for minors to the cart, we automatically choose the shipping service "identity and age check". Additionally we ask you to provide your date of birth. Please regard the exact spelling of your name. Please do not provide additional information with your address for that could lead to problems with the delivery. The following examples may illustrate this:

    Name on orderName on IDWill be handed over
    MüllerMax MüllerYes
    Max MuellerMax Magnus MüllerNo
    Mark MüllerMax MüllerNo
    Max-Michael MüllerMax MüllerNo
    Max Müller c/o Lisa MüllerMax MüllerNo
    Max und Lisa MüllerMax MüllerNo
    Dipl. Ing. Max MüllerMax MüllerNo
    M. MüllerMax MüllerNo
    Lotto/Toto am Rathausplatz z. H. Herrn Max MüllerMax MüllerNo

    Different shipping address: Delivery to an address other than your home address is not possible.

    If the delivery is not possible due to a problem with the identity or age check, the item will be returned to us. In this case the invoice total including shipping will be refunded.

    Please regard the additional cost of 2.99 Euros for this service. The cost is shown in the cart and has to be paid together with the invoice total. No further shipping costs apply.

    20220523-084dc4e6b87

    General Business Terms and Conditions for Germany

    of jpc-Schallplatten-Versandhandelsgesellschaft mbH, Lübecker Str. 9, D-49124 Georgsmarienhütte

    E-mail: service@jpc.de – managing director: Gerhard Georg Ortmann

    VAT identification number: DE117578924 – Osnabrück District Court, HRB 110327

    Telephone 05401 8893999 (Mo.–Fr., 8 a.m.–8 p.m.), Fax 05401 851-300

    You can also use the contact information above for questions, complaints and suggestions.

    The following terms and conditions apply to shipments within the Federal Republic of Germany. Special international terms and conditions apply to shipments to other countries and to customers with a usual place of residence in other countries of the European Union (EU) and other foreign countries.

    I. Conclusion of the Agreement, Confirmation of the Receipt of the Order, Storage

    1. The other party to the agreement is jpc-Schallplatten-Versandhandelsgesellschaft mbH. Agreements can be concluded in German and English at present in our Internet shop. Our product offers are non-binding if they do not become the content of a contractual agreement.
    2. An opportunity exists to review and correct the data input by you before your purchase order is submitted. You submit a binding declaration of agreement when your purchase order is sent. The receipt of the purchase order will be immediately confirmed after your purchase order is received with no technical problems.

      A binding agreement will come about when we accept your purchase order. Our acceptance can be provided in the following ways:

      • We accept your purchase order via notification of delivery, notification of the date that the account is debited in the case of a direct debit or via a separate declaration of acceptance within 7 days or
      • You take advantage of our offer and complete your purchase order via authorization of the payment through the on-line payment service "Sofortüberweisung" (immediate bank transfer) or PayPal (the completion of payment corresponds to the conclusion of the agreement) or
      • You receive the goods that were ordered without the agreement having been concluded in one of the ways mentioned above.
      • When purchasing books, software etc. for downloading, a binding agreement will come about when you send the purchase order.

      You will be bound by your order for at most 7 days - subject to a statutory right of cancellation.

    3. We will keep these general business terms and conditions and the other contractual provisions with the data of your purchase order available for retrieval in the ordering process. You can simply archive this information there by either downloading the general business terms and conditions and storing the data collected in the Internet shop in the ordering process with the aid of the functions of your browser or waiting for the automatic confirmation of the receipt of the purchase order, which we will additionally send to you at the address specified by you after your purchase order is completed. This e-mail indicating confirmation of the receipt of the purchase order will once again include the provisions of the agreement with the data of your purchase order, and it can easily be printed out or saved with your e-mail program.
    4. We will store the text of the agreement, but it will not be capable of being directly retrieved by you for security reasons. We offer password-protected, direct access ("My Account") for every customer. With an appropriate registration, you can manage your data and see ordering information here.

      Furthermore, you can also get in contact with us via a contact form there to change your address, for instance, or your payment type when there are open orders. For your security, this takes place, as well as everything else in the login area, via an encrypted connection (SSL). The currently effective version of these general business terms and conditions can also be found on our website.

    II. Prices, Shipping Costs

    The prices listed in the offer at the point in time of the purchase order will apply to purchase orders in our Internet shop. The prices shown are total prices, meaning they include the statutory German value-added tax that is applicable in each case and other price components.

    You can find details on the shipping costs that may be added in the information in the offer.

    III. Right of withdrawal for Consumers

    1. Right of withdrawal for the Sale of Goods

      You will be provided with cautionary information below on the prerequisites and consequences of the statutory right of withdrawal for consumers in the case of mail orders for the purchase of goods. A contractual grant of rights going beyond the law is not associated with the reproduction of the cautionary information. In particular, commercial resellers are not entitled to the statutory right of withdrawal.

      Instructions on withdrawal

      Right of withdrawal

      You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

      To exercise the right of withdrawal, you must inform us (jpc-Schallplatten-Versandhandelsgesellschaft mbH, Lübecker Str. 9, 49124 Georgsmarienhütte, e-mail: , Telephone 05401 8893999 (Mo.–Fr., 8 a.m.–8 p.m.)) mof your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

      To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

      Effects of withdrawal

      If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

      You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

      You will have to bear the direct cost of returning the goods.

      You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    2. Exceptions from the right of withdrawal in the Sale of Goods

      Statutory exceptions exist to the right of withdrawal (§ 312g BGB [German Civil Code]); we reserve the right to invoke the following regulations in relation to you:

      A right of withdrawal does not exist for agreements to deliver goods that are not prefabricated and that require an individual selection or determination by the consumer for their production or that are clearly custom-made for the personal requirements of the consumer.

      It can expire prematurely in the case of agreements to deliver goods if they were inseparably mixed with other goods after the delivery because of their nature and in the case of agreements to deliver audio or video recordings or computer software in sealed packaging if the seal was removed after the delivery.

    3. Model withdrawal form

      The "model withdrawal form" mentioned in III. No. 1 of the above-cited cautionary information regarding cancellation can be found below. Its use is not mandatory.

      Model withdrawal form

      (complete and return this form only if you wish to withdraw from the contract)

      • To: jpc-Schallplatten-Versandhandelsgesellschaft mbH, Lübecker Str. 9, 49124 Georgsmarienhütte, Telefax 05401 851-300 , E-Mail:
      • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
      • Ordered on (*)/received on (*),
      • Name of consumer(s),
      • Address of consumer(s),
      • Signature of consumer(s) (only if this form is notified on paper),
      • Date

      (*) UDelete as appropriate.

    IV. Payments, Delivery, Reservations Regarding Delivery

    1. You have the possibility of paying as follows:

      • Purchase on account (The invoice is issued after the delivery)
      • Payment via SEPA core direct debit (The payment is made via SEPA core direct debits taken from your bank account. You will be notified of the date that the account will be charged on our invoice. The period of advance notice about the date of the account debit (pre-notification period) will be shortened to 5 days.)
      • Payment by credit card (Visa, MasterCard, American Express, Diners or JCB) (Note: The credit card will be charged at the time of the order.)
      • Payment by PayPal (You pay the invoice amount via the on-line provider PayPal. You have to be registered there or, as the case may be, initially register, provide proof of identity with your access data and confirm the payment instruction to us. You will receive further instructions on how to get to the site of the payment provider during the ordering process. Your PayPal account will be charged when you send the purchase order.)
      • Sofortüberweisung.de (When payment is made via the payment provider Sofortüberweisung [immediate bank transfer], we immediately receive the remittance and can immediately send the delivery if the product is available. You need an account number, bank routing code, PIN and TAN. Sofortüberweisung.de enters a bank transfer in your on-line bank account in an automatic fashion and in real time via the secure payment form of Payment Network AG that is not accessible to dealers. The purchase amount is immediately and directly transferred to the bank account of the dealer in the process. Our service is free of charge for you as a customer; only the fees (transfer fee) of your local bank will be incurred.)

        If you choose SOFORTÜBWEISUNG for you payment, a pre-filled form will open at the end of the ordering process. This already contains our bank account. The transfer amount and the purpose of payment are already displayed in the form. You now have to select the country in which you have your online banking account and enter the bank code (BIC). Then enter the same data as when logging in to online banking (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt.

        Please note that Sofortüberweisung is not yet available for a few banks. You can obtain further information as to whether your bank supports this service here: https://www.payment-network.com/de/user/sofortueberweisung-bankensuche.html .

      A claim to payment via SEPA direct debit or a purchase on account does not exist. Please understand that we do risk assessments prior to the conclusion of an agreement when advance performance is involved. In case of doubt, we reserve the right to offer you the payment form of cash in advance.

    2. We will deliver the ordered goods without delay, but within 7 days after the receipt of the purchase order or the advance payment at the latest. Please refer to the offers for information on deviating delivery times.We do have the right to withdraw from the contract in cases in which we ourselves are not supplied, as long as we are not responsible for this non-delivery. In this case, we will inform you immediately about the unavailability and an advance payment already made - regardless of the payment method chosen by you - will be refunded immediately.
    3. The delivery time will be extended in an appropriate fashion when there are strike and lockout actions interfering with the delivery or other circumstances for which we are not responsible, especially in cases of delivery delays because of force majeure. We will notify the purchaser without delay of the start and end of difficulties of that type.
    4. We reserve the right to only offer the conclusion of an agreement in household quantities for limited availability items and special offers.
    5. We use Deutsche Post and DHL for postal shipments. You will receive a message from us when the goods have left our company. If delivery is not possible, you will receive a message from the carrier that indicates other possibilities.

    V. Warranty

    1. A statutory right with regard to liability for defects (warranty) exists for the customer when goods are defective.
    2. We attach a great deal of importance to customer satisfaction. You can turn to us at any time via one of the contact methods provided at the outset. We will strive to review your request as quickly as possible and will get in touch with you with regard to this after receipt of the documents or your request or complaint. Give us some time, though, because the manufacturer frequently has to be involved in warranty cases. When there are complaints, you will help us when you describe the problem as precisely as possible and turn over a copy of purchase order documents, if applicable, or at least provide the order number, customer number etc. If you do not receive a reaction from us within 14 days, please inquire about it. In rare cases, e-mails could be in spam filters at our company or get "stuck" with you, or a message will not reach you in another way or will not be sent by mistake.

    VI. Retention of Title

    The goods that are delivered will remain our property until complete payment has been made.

    VII. Data protection

    You can find details on the collection and use of your personal data in our Privacy Policy, which also contain information on the credit check in which values for the probability of a payment default are calculated; your address data is also included in the process.

    VIII. Jurisdiction, Partial Invalidity, Applicable Law

    1. Our place of business is agreed to be the jurisdiction for all legal disputes concerning these business terms and conditions and individual agreements concluded under their scope of applicability, including disputes about bills of exchange and checks, in business transactions with business persons and with legal entities under public law. We are also entitled in this case to bring a legal action at the domicile location of the customer. Any exclusive jurisdiction will remain unaffected by the provision indicated above.
    2. When individual provisions of the delivery agreement or of these general business terms and conditions are ineffective, the remaining provisions will continue to be effective.
    3. The law of the Federal Republic of Germany will apply to any and all legal transactions or other legal relations with us. The UN Sales Convention (CISG) and any other inter-governmental treaties will not apply, even after being adopted in German law. This choice of law includes the qualification that customers with a usual place of residence in one of the States of the EU or Switzerland will not be deprived of granted protection following from the mandatory regulations of the law of this State.

    IX Dispute resolution for consumers

    We are always interested in an agreement with the customer. The European Commission provides a platform for online dispute resolution which you will find on https://ec.europa.eu/consumers/odr/ . You reach our service contact under . The jpc-Schallplatten-Versandhandelsgesellschaft mbH will not take part in formal dispute resolution at an arbitration board for consumers.

    Your jpc-Schallplatten-Versandhandelsgesellschaft mbH

    20220523-084dc4e6b87

    General Business Terms and Conditions for Customers with a Usual Place of Residence in the EU States and Other Foreign Countries

    of jpc-Schallplatten-Versandhandelsgesellschaft mbH, Lübecker Str. 9, D-49124 Georgsmarienhütte

    e-mail: service@jpc.de – general manager: Gerhard Georg Ortmann

    VAT identification number: DE117578924 – Osnabrück District Court, HRB 110327

    Telephone 05401 8893999 (Mo.–Fr., 8 a.m.–8 p.m.), Fax 05401 851-300

    You can also use the contact information above for questions, complaints and suggestions.

    The following conditions apply to customers with a usual place of residence in the European Union (EU) and other foreign countries outside of the Federal Republic of Germany.

    I. Conclusion of the Agreement, Confirmation of the Receipt of Purchase Orders, Storage

    1. The other party to the agreement is jpc-Schallplatten-Versandhandelsgesellschaft mbH. Agreements can be concluded in German and English at present in our Internet shop. Our product offers are non-binding if they do not become the content of a contractual agreement.
    2. An opportunity exists to review and correct the data input by you before your purchase order is submitted. You submit a binding declaration of agreement when your purchase order is sent. The receipt of the purchase order will be immediately confirmed after your purchase order is received with no technical problems.

      A binding agreement will come about when we accept your purchase order. Our acceptance can be provided in the following ways:

      • We accept your purchase order via notification of delivery or via a separate declaration of acceptance within the delivery period or
      • You take advantage of our offer and complete your purchase order via payment through the on-line payment service "Sofortüberweisung" (immediate bank transfer) or PayPal or via a credit card payment (the completion of payment corresponds to the conclusion of the agreement) or
      • You receive the goods that were ordered without the agreement having been concluded in one of the ways mentioned above.
      • When purchasing books, software etc. for downloading, a binding agreement will come about when you send the purchase order.

      You will remain bound to your purchase order for at most 7 days.

    3. We will keep these general business terms and conditions and the other contractual provisions with the data of your purchase order available for retrieval in the ordering process. You can simply archive this information there by either downloading the general business terms and conditions and storing the data collected in the Internet shop in the ordering process with the aid of the functions of your browser or waiting for the automatic confirmation of the receipt of the purchase order, which we will additionally send to you at the address specified by you after your purchase order is completed. This e-mail indicating confirmation of the receipt of the purchase order will once again include the provisions of the agreement with the data of your purchase order, and it can easily be printed out or saved with your e-mail program.
    4. We will store the text of the agreement, but it will not be capable of being directly retrieved by you for security reasons. We offer password-protected, direct access ("My Account") for every customer. With an appropriate registration, you can manage your data and see ordering information here.

      Furthermore, you can also get in contact with us via a contact form there to change your address, for instance, or your payment type when there are open orders. For your security, this takes place, as well as everything else in the login area, via an encrypted connection (SSL). The currently effective version of these general business terms and conditions can also be found on our website.

    II. Prices, Shipping Costs

    • The prices listed in the offer at the point in time of the purchase order will apply to purchase orders in our Internet shop. The prices shown are total prices, meaning they include the statutory German value-added tax that is applicable in each case and other price components.
    • You can find details on the shipping costs that may be added in the information in the shop.
    • Further costs can arise for importation into a third country (customs duties, possible customs fees and import sales taxes) in the case of deliveries outside of Germany. The customer has to pay these further costs.

    III. Right of withdrawal

    1. Applicability

      The following provisions regarding the right of withdrawal will solely apply to agreements with a consumer with a usual place of residence in one of the states of the European Union (EU). (In Germany, according to the statutory provisions of § 13 BGB [German Civil Code], consumers are natural persons for whom the purchase cannot predominantly be ascribed to a commercial or independent professional activity. The term can also include certain legal entities worthy of protection in foreign countries.) You will be provided with cautionary information below on the prerequisites and consequences of the statutory right of withdrawal for consumers in the case of mail orders for the purchase of goods. A contractual grant of rights going beyond the law is not associated with the reproduction of the cautionary information. In particular, commercial resellers are not entitled to the statutory right of cancellation.

      A right of withdrawal for customers with a usual place of residence outside of the status of the EU is not being contractually granted. As far as that is concerned, the law of the country of residence will apply for a statutory right of cancellation. If a cancellation of a customer with a usual place of residence outside of the states of the EU is nevertheless accepted by jpc in an isolated case out of good will, the customer will pay the direct costs of the return shipment if the goods that were delivered correspond to those that were ordered. Turn to the contact information provided in the cautionary information on withdrawal for clarification.

      Instructions on withdrawal

      Right of withdrawal

      You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

      To exercise the right of withdrawal, you must inform us (jpc-Schallplatten-Versandhandelsgesellschaft mbH, Lübecker Str. 9, 49124 Georgsmarienhütte, e-mail: , Telephone 05401 8893999 (Mo.–Fr., 8 a.m.–8 p.m.)) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

      To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

      Effects of withdrawal

      If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

      You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

      You will have to bear the direct cost of returning the goods.

      You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    2. Exceptions from the right of withdrawal in the Sale of Goods

      Statutory exceptions exist to the right of withdrawal (§ 312g BGB [German Civil Code]); we reserve the right to invoke the following regulations in relation to you:

      A right of withdrawal does not exist for agreements to deliver goods that are not prefabricated and that require an individual selection or determination by the consumer for their production or that are clearly custom-made for the personal requirements of the consumer.

      It can expire prematurely in the case of agreements to deliver goods if they were inseparably mixed with other goods after the delivery because of their nature and in the case of agreements to deliver audio or video recordings or computer software in sealed packaging if the seal was removed after the delivery.

    3. Model withdrawal form

      The "model withdrawal form" mentioned in III. No. 1 of the above-cited cautionary information regarding cancellation can be found below. Its use is not mandatory.

      Model withdrawal form

      (complete and return this form only if you wish to withdraw from the contract)

      • To: jpc-Schallplatten-Versandhandelsgesellschaft mbH, Lübecker Str. 9, 49124 Georgsmarienhütte, Fax 05401 851-300 , e-mail:
      • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
      • Ordered on (*)/received on (*),
      • Name of consumer(s),
      • Address of consumer(s),
      • Signature of consumer(s) (only if this form is notified on paper),
      • Date

      (*) Delete as appropriate.

    IV. Payments, Delivery, Reservations Regarding Delivery

    1. You have the possibility of paying as follows:

      • Payment by credit card (Visa, MasterCard, American Express, Diners or JCB) (Note: The credit card will be charged at the time of the order.)
      • Payment by PayPal (You pay the invoice amount via the on-line provider PayPal. You have to be registered there or, as the case may be, initially register, provide proof of identity with your access data and confirm the payment instruction to us. You will receive further instructions on how to get to the site of the payment provider during the ordering process. Your PayPal account will be charged when you send the purchase order.)
      • Sofortüberweisung.de (When payment is made via the payment provider Sofortüberweisung [immediate bank transfer], we immediately receive the remittance and can immediately send the delivery if the product is available. You need an account number, bank routing code, PIN and TAN. Sofortüberweisung.de enters a bank transfer in your on-line bank account in an automatic fashion and in real time via the secure payment form of Payment Network AG that is not accessible to dealers. The purchase amount is immediately and directly transferred to the bank account of the dealer in the process. Our service is free of charge for you as a customer; only the fees (transfer fee) of your local bank will be incurred.)

        If you choose SOFORTÜBWEISUNG for you payment, a pre-filled form will open at the end of the ordering process. This already contains our bank account. The transfer amount and the purpose of payment are already displayed in the form. You now have to select the country in which you have your online banking account and enter the bank code (BIC). Then enter the same data as when logging in to online banking (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt.

        Please note that Sofortüberweisung is not yet available for a few banks. You can obtain further information as to whether your bank supports this service here: https://www.payment-network.com/de/user/sofortueberweisung-bankensuche.html .

        Sofortüberweisung.de is only possible at present for customers from Germany, Austria, Switzerland, the Netherlands, Belgium, Italy and the United Kingdom.

        Please understand that we do risk assessments prior to the conclusion of an agreement when advance performance is involved. In case of doubt, we reserve the right to offer you the payment form of cash in advance.

    2. We will deliver the ordered goods without delay, but within 7 days after the receipt of the purchase order or the advance payment at the latest. Please refer to the offers for information on deviating delivery times. We do have the right to withdraw from the contract in cases in which we ourselves are not supplied, as long as we are not responsible for this non-delivery. In this case, we will inform you immediately about the unavailability and an advance payment already made - regardless of the payment method chosen by you - will be refunded immediately.
    3. The delivery time will be extended in an appropriate fashion when there are strike and lockout actions interfering with the delivery or other circumstances for which we are not responsible, especially in cases of delivery delays because of force majeure. We will notify the purchaser without delay of the start and end of difficulties of that type.
    4. We reserve the right to only offer the conclusion of an agreement in household quantities for limited availability items and special offers.
    5. We use Deutsche Post and DHL for postal shipments. You will receive a message from us when the goods have left our company.

    V. Warranty

    1. The warranty is provided according to the statutory regulations of the Federal Republic of Germany. A statutory right with regard to liability for defects exists for the customer.
    2. When a defect is remedied in business transactions with clients who have not ordered for private purposes, we will only pay the transport costs in so far as they are not increased by the fact that the purchased item is brought to a different place than the place of performance.
    3. We attach a great deal of importance to customer satisfaction. You can turn to us at any time via one of the contact methods provided at the outset. We will strive to review your request as quickly as possible and will get in touch with you with regard to this after receipt of the documents or your request or complaint. Give us some time, though, because the manufacturer frequently has to be involved in warranty cases. When there are complaints, you will help us when you describe the problem as precisely as possible and turn over a copy of purchase order documents, if applicable, or at least provide the order number, customer number etc. If you do not receive a reaction from us within 14 days, please inquire about it. In rare cases, e-mails could be in spam filters at our company or get "stuck" with you, or a message will not reach you in another way or will not be sent by mistake.

    VI. Retention of Title

    The goods that are delivered will remain our property until complete payment has been made.

    VII. Data protection

    You can find details on the collection and use of your personal data in our Privacy Policy, which also contain information on the credit check in which values for the probability of a payment default are calculated; your address data is also included in the process.

    VIII. Jurisdiction, Partial Invalidity, Applicable Law

    1. Our place of business is agreed to be the jurisdiction for all legal disputes concerning these business terms and conditions and individual agreements concluded under their scope of applicability, including disputes about bills of exchange and checks, in business transactions with business persons and with legal entities under public law. We are also entitled in this case to bring a legal action at the domicile location of the customer. Any exclusive jurisdiction will remain unaffected by the provision indicated above.
    2. When individual provisions of the delivery agreement or of these general business terms and conditions are ineffective, the remaining provisions will continue to be effective.
    3. The law of the Federal Republic of Germany will apply to any and all legal transactions or other legal relations with us. The UN Sales Convention (CISG) and any other inter-governmental treaties will not apply, even after being adopted in German law. The provision in III. Item 1, 2nd paragraph will remain unaffected. This choice of law includes the qualification that customers with a usual place of residence in one of the States of the EU or Switzerland will not be deprived of granted protection following from the mandatory regulations of the law of this State.

    IX. Dispute resolution for consumers

    We are always interested in an agreement with the customer. The European Commission provides a platform for online dispute resolution which you will find on https://ec.europa.eu/consumers/odr/ . You reach our service contact under . The jpc-Schallplatten-Versandhandelsgesellschaft mbH will not take part in formal dispute resolution at an arbitration board for consumers.

    Your jpc-Schallplatten-Versandhandelsgesellschaft mbH

    20220523-084dc4e6b87

    Data protection at jpc

    Data protection is a matter of trust and trust is something that we value. Needless to say, the processing of data by jpc-Schallplatten-Versandhandelsgesellschaft mbH, represented by its Managing Director, Gerhard Georg Ortmann (hereinafter also referred to as »we« or »us«) as the controller within the meaning of Art. 4 (7) GDPR, is based on the applicable statutory regulations.

    Your information

    These data protection notices inform visitors and customers concluding contracts on our website about how data are collected, processed and used during their website visit, when registering, and when concluding contracts, as well as about their right to object, to withdraw their consent and other rights which you have as the data subject affected by the collection and use of data.

    The linked headings listed below have been created to help you access the information you are looking for.

    I. What do we do with your personal data?

    1. What are personal data?

      Personal data are all information concerning an identified or identifiable natural person (hereinafter referred to as the »data subject«). Identifiability does not necessarily involve the indication of a name. It is also sufficient to indirectly identify a person, e.g. through association with an identification number, location data, an online identifier or one or more specific features. It is therefore all about your identity. This information includes not only your name but also your phone number, address, as well as other data that you provide to us.

      A lot of the legal principles applied when we process your data can be found in the EU General Data Protection Regulation (GDPR). The full text, along with the relevant recitals, can be found e.g. here. In the notices that follow, we will refer you to the relevant provisions that form the legal basis for our processing of data.

    2. . Use of data when managing contracts

      Whenever you raise an inquiry or conclude a contract with us, we require and process certain data, such as details of the envisaged or actual order, your postal address, e-mail address and payment processing data for the purpose of running a pre-contract check, for managing contracts and, where applicable, handling guarantee and warranty issues (see point (b) of Art. 6(1) GDPR). As part of the ordering and payment processes, the service providers engaged by us (e.g. logistics companies, payment facilitators) receive data about you and/or the order as needed. We also conduct credit checks (see also Point IV). Unless we have the appropriate, relevant details, we will not be able to accept an order or your requested payment options.

      We are also obliged, under commercial and tax law, to archive data from concluded business transactions for as long as the statutory retention periods prescribe. The legal basis for the corresponding use of data is point (c) of Art. 6(1) GDPR.

      Processing within the business organisation

      Within the bounds of our business organisation. we process your data in our IT systems and - to the extent necessary - transfer data relating to customers, potential customers, suppliers and personnel to government agencies in compliance with the statutory regulations, such as fiscal authorities and consultants/advisors (tax consultants, lawyers, chartered accountants) in keeping with our interest in lawful and commercial corporate governance.

      Legal basis: points (c) and (f) of Art. 6(1) GDPR

      In this connection, we analyse data on every corporate and business process for the purpose of corporate management and market research. Unless the specific purpose requires us to do so, the data evaluated will largely be anonymised or at least pseudonymised and, at most, disclosed to third parties in summarised form and unidentifiable with individual persons. Legal basis: points (c) and (f) of Art. 6(1) GDPR.

      Outsourced IT and hosting

      We deploy IT, software and hosting services from service providers in providing services and meeting your needs and requests as well as our contractual obligations based on our interest in achieving efficient and secure corporate and contractual management. In doing so, your data on your interests, concerns, orders and visits and/or perception of the services we offer will be processed, including with the help of the aforementioned service providers.

      To the extent permissible by law and, at every event, safeguarded by regulations governing professional confidentiality, we have - in cases involving order processing, concluded contracts to secure our access and the secure as well as confidential handling of your data.

      Legal basis: point (f) of Art. 6(1) GDPR and, where applicable, in connection with Art. 28 GDPR (conclusion of contracts with processors).

      Cooperation services

      There may be instances where you can take advantage of benefits and perks, which we may, occasionally or for certain periods of time, be able to provide through collaborations with certain cooperation partners. Please note that it is only possible to grant such benefits if you identify yourself as required as a way of proving that you are a customer entitled to receive such benefits (e.g. card number/membership number). Should you wish to take advantage of such benefits and provide the corresponding details as a means of identifying yourself, we will forward your address and such data pertaining to your purchase to the cooperation partner that are required to allow you to enjoy the benefits offered by the cooperation partner in question. As a rule, this relates to the turnover you have generated under your identification number and the identification itself. The cooperation partner will again store and use these data in compliance with the terms and conditions concluded with you.

    3. Data storage, login, registration

      Your specific order data will be stored by us. You can register with us (e-mail address and password). On registering, you will, among other things, be given access to data stored by us concerning you personally as well as your orders, and can manage eCourier, to the extent that you procure this, as well as any forms of consent you have provided.

      Should you have provided consent in individual cases, we will also link your user data to your customer access in order to furnish you with content of personal interest to you when you visit our website.

      Should you wish to wish to cancel your access, please contact us using one of the contact options listed below.

      Please note that, after cancellation, your data will still be stored by us for the specified purposes (e.g. order handling, but also for advertising information).

    4. Contact

      Should you use our contact options (e.g. e-mail or the contact form) to contact us, we will store your name and contact details as well as the reason for contacting us. These data are used to process the matter in question and to communicate with you. We will use your e-mail address to respond to you by e-mail (legal basis: points (a) and (b) of Art. 6(1) GDPR). If you have questions relating to specific orders or if we are asked to do something for you personally, we will require your correct name. For all other queries, you may also use a pseudonym. Once your matter has been fully addressed and provided that there are no other obligations to retain the data in question, your data will be erased.

    5. Use of data for advertising and market research

      It is in our interest to maintain customer relations with you, acquire new customers, reactivate former customers and provide our customers with information and offers. To exercise these legitimate interests, we process your data on the basis of point (f) of Art. 6(1) GDPR (including with the assistance of service providers) in order to send you information and offers as well as to improve our information and offers.

      Where our advertising measures are concerned, our interest lies in protecting you to the best extent possible from receiving advertising that is unsolicited or of no interest to you personally. In taking your interests into consideration, we only include data in our selection of information which you know that we are aware of. This may include, e.g. previous orders. Wherever this is technically and commercially meaningful for pursuing the purposes, we will, in safeguarding your interests, isolate the corresponding data from your personal identity, pseudonymise them and, before conducting any evaluations, form groups (clusters) into which individual information is merged.

      Postal advertising

      We use your first and last name, postal address and – to the extent that we have received further details from you – your title, academic qualifications and your job title, industry or business descriptions to send you offers and information concerning our enterprise, products and services by post, in the shape of e.g. our »jpc-courier«, a new edition of which is published every month, provided that, based on an evaluation of the data stated at the beginning of this paragraph, we anticipate that this information is of interest to you.

      E-mail advertising for similar offers from our company

      Should we receive your e-mail address in connection with the sale of merchandise, we will use your e-mail address to advertise similar products from our company. You can, at any time, object to this being used for advertising purposes without incurring any other data costs than those stated in the basic rates of your provider. For commercial customers, we will also use the phone number given on the assumption that consent has been provided for advertising.

      We will only carry out the following uses after we have asked for your consent in addition to this declaration. Our company applies Point (a) of Art. 6(1) GDPR as the legal basis for processing procedures through which we obtain your consent for a specific processing purpose.

      (Acceptance of these notices does not constitute your consent to our using your data for advertising purposes!)

      E-mail advertising with specific consent

      If you have specifically subscribed to our newsletter, your e-mail address and, where applicable, other personal data, which you have voluntarily submitted when registering (e.g. your name to enable us to address you personally), will be used for advertising purposes and, where applicable, offers in the newsletter that come from our advertising partners.

      Use of data for newsletters and other e-mail advertising

      If you use our newsletter, e.g. »eCourier«, or other e-mail advertising, we will run statistical evaluations without relating these to a specific person as to when such an e-mail is retrieved and, where applicable, what information that is offered attracts interest and to what extent (e.g. by virtue of the links that you click on). The purpose of such evaluations is to improve the times of dispatch and to optimise our offers and advertising information (legal basis: point (f) of Art. 6(1) GDPR).

      If you have given us your specific consent to do so, we will use the aforementioned personal data to provide you with customised information that could be of interest to you and thus to further personalise our advertising. Please also see the information provided by us further below. (Legal basis: point (a) of Art. 6(1) GDPR).

      Use of your order data for personalised marketing

      If you have given use your specific consent to do so, jpc will send information and offers by e-mail which have been especially tailored to your interests and wishes. Studies have shown us that information that has been especially tailored to your wishes and interests meets with greater interest among Internet users than information that has no such personalisation. The sole purpose of doing so is to adapt our offers to customer needs and wishes as far as possible. To do so, we use data which we have collected and evaluated from your visits to our offers, your voluntarily provided information on your interests, your requests for information and your orders to provide you with the desired information and interesting offers.

      By going to Manage eCourier under »My account« at jpc.de and »My jpc« on the jpc app, you can manage and amend your information interests yourself and, if so desired, view what consent you have given us (legal basis: point (a) of Art. 6(1) GDPR).

      Unless you give us your specific consent, the data, after being anonymised to avoid the data being associated with you personally, will only be used for statistical purposes so that, as part of our market research and advertising, we can improve our information and offers as well as their presentation.

    6. . Erasure and blocking

      Your personal data will be stored until the specified purposes have been accomplished or for as long as we have a legitimate interest in the data being stored.

      Following this, the data will be erased unless an agreement is reached with you to the contrary or obligations exist under law to retain the data (e.g. under commercial or tax laws). Should the data need to be retained by law, they will be made unavailable for any other purposes. These documents will, upon expiration of the statutory retention periods, be erased and destroyed in compliance with the data protection regulations in the course of routinely conducted activities.

      If you have consented to your data being collected, processed and used, we will erase your data upon receipt of your objection or upon the purpose for which you have granted your consent ceasing to exist. Following this, your consent and the processed data will be archived until the statutory period lapses (usually three years) in which legal claims may need to be defended (legal basis: point (e) of Art. 17(3) GDPR).

      Should you no longer wish to receive advertising, we will use your name, address and, if available, your e-mail address to make your data unavailable in the corresponding lists which we use to coordinate our advertising activities so that you no longer receive advertising from us. Erasure within the definition intended here initially means making your data unavailable in our system in particular for advertising or for marketing activities. The data will – to the extent required – continue to be processed for purposes other than advertising, for example to process contracts and, where applicable, for warranties as well as for documentation required under commercial and tax law.

    7. Product reviews

      We offer our users the opportunity to leave their personal comments on our products or on comments left by other users. If this feature is used, we will save the data at the time they are entered and post these together with the username that might have been selected (which may also be a pseudonym) as well as the comments and the date on which they are left.

      We will also collect the IP address to enable associations to be made to the individual leaving the comments in the event that our systems are compromised or third-party rights are infringed. The data in question will be forwarded – in keeping with our obligations under law – to government agencies or – by order of the court – to individuals who may perceive that their rights have been infringed. The data will be collected for 7 days at the most. We will retain an encrypted and non-traceable version of the IP address for no more than 30 days to enable us to guard against any abuse of the review feature.

      By accepting the terms of use, you are giving your consent to the data being used (legal basis: points (a) and (b) of Art. 6(1) GDPR).

    II. Are data collected when I visit your website?

    1. Collection and use of data when visiting our web pages / Cookies

      You can visit our website without providing any details about yourself. However, when you visit our websites, even, for example, if this occurs via a link in a newsletter or an advertisement, certain data will be collected and stored in so-called log files. The data that are collected – including when you visit our websites via online links in a newsletter or advertisements – solely refer to your access of the site and have no direct association to a specific person. Such data includes

      • the website from which you visited us
      • the page that is viewed and/or the name of the requested file
      • your browser type and version
      • the date and time of access
      • the operating system on which the browser is running
      • the name of your Internet service provider
      • the Internet address of the person accessing the site (IP address)
      • products and content in which the visitor shows an interest, and the extent of such interest, e.g. length of time, frequency, or interaction with forms, navigation elements or links

      No association with you personally can be made on the basis of such data, nor is such an association performed or intended without your specific consent. In those areas where we can read the date, which could theoretically lead us to establish an association with you, such as the IP address, we have ensured through corresponding truncations that any association with you is impeded.

      Should we incorporate third-party content on our web pages (e.g. embedded video clips or other information), only your IP address is provided to such third parties as it will otherwise not be possible to deliver the content to your browser. Any IP addresses that are collected are erased no later than 7 days afterwards.

      Cookies

      If you have given us your consent, we use cookies on our website. You can check whether you have given your consent and, if so, which consent you have given, and also edit it here. You can also revoke any consent you have given there with effect for the future.

      Cookies that ensure the use of features without which you could not use this website as intended are only used by us and their content is not made accessible to third parties. We use such strictly necessary cookies on the basis of point (f) of Art. 6(1) GDPR even without your consent.

    2. Profiling user profiles

      The legal term for creating automated data pools on an individual is profiling. Under Art. 4(4) GDPR, profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

      We create anonymised user profiles – i.e. user profiles without personal identifiers – of a statistical nature to enable us, through an evaluation of the statistics, to draw conclusions as to the levels of interest in our content and offers and to tailor the corresponding information and offers to user interests. We also use the information to improve data security, to ward off attacks on our systems and, where applicable, to assist law enforcement authorities in the event of attacks on our systems or other criminal acts.

      To analyse user behaviour, we run corresponding web analytics tools. Further information on this can be found below under »Details on web analytics and web advertising«.

      You have the right to object to the profiling of personal data as well as to profile data being additionally used for advertising purposes and to withdraw any consent that you may already have given.

    III. How do we protect your personal data?

    1. General safeguards

      The law requires that companies establish an appropriate level of data protection. In doing so, the corresponding risk must be squared with the probability of occurrence, best available technology and the costs. We have provided for the corresponding technical and organisational measures in order to realise the security of your data and their processing in accordance with the statutory regulations. Should you have any security concerns when entering data, or have any other questions or comments, simply contact our customer service or our data protection officer. Other means of contacting us can be found again at the end of these notices.

      Your personal data are encrypted when you place orders and log in to your personal account so as to ensure the data are transmitted securely. To this end, we use the SSL (Secure Socket Layer) encryption system. We implement technical and organisational measurers to safeguard our website and other systems against the loss, destruction, modification and dissemination of your data by unauthorised persons. You should always keep your access data confidential and close the browser window once you have ended your communication with us, especially when you share the computer with others.

    2. Protecting your payment data

      - Protecting card data

      The payment form where our customers enter their card details is hosted at a secure data processing centre provided by our payment facilitator Computop Wirtschaftsinformatik GmbH, Schwarzenbergstr. 4, D-96050 Bamberg, Germany. This not only ensures that none of our employees has access to your card data but also that the data protection standards of the card organisation are observed. Computop undergoes regular security checks. At the same time, Computop fulfils the so-called Payment Card Industry Data Security Standard – a security standard supported by every major credit card organisation – to ensure that you can securely pay online.

      - Protected data transfer

      The TLS encryption system is used to transfer data contained in the payment form (card number, expiration date, card validation code, etc.) in encrypted form to the payment service provider.

      - Access to your card number

      The card number is stored with our payment service provider only as an encrypted string. As a rule, the card number is never displayed or made accessible in unencrypted form. The card number is only shown in its decoded form within the network of international card organisations. The card number is used, among other things, for authorisations, bookings and crediting.

      - Other payment data

      When you enter your bank details, we save these data on our servers. Your card number or IBAN is not generally shown in its entirety but truncated in order to enable you to identify your bank account.

      BWhen paying through PayPal, we do not receive your account or credit card data. These data have been saved by you with PayPal. We only receive the PayPal e-mail address. In all other respects, data are entered at PayPal in compliance with their security regulations.

      When using the Sofortüberweisung payment facility, your data are transferred via an SSL-encrypted connection. Using your PIN and TAN, you authorise your payment transfer, which is then carried out by your bank. Neither the PIN nor the TAN are stored by us. Your bank statement data are not stored with us either but transmitted from the money transfer form to your bank directly and in encrypted form by the provider.

    IV. Identity and credit checks and scoring

    1. Internal checks

      Should we provide services up-front (e.g. payment against invoice), we check –on account of our interest in ensuring that we are covered against payment defaults and our customers against identity theft – your current and previous payment history on the basis of our data and, where applicable, unusual order patterns (e.g. orders placed through different customer accounts within a short space of time but sent to the same address). The credit history data taken into consideration include outstanding payments, dunning procedures, insolvency information, debt advice, deferral of payment agreements due to payment defaults. On the basis of these data, we decide whether we can offer the requested form of payment.

    2. Identity and credit checks through external credit agencies

      Also based on the aforementioned interests, we ask infoscore Consumer Data GmbH, Rheinstr. 99, 76532 Baden-Baden, Germany to run a person and address validation check using your address data and your date of birth and receive credit scores which are calculated using generally accepted mathematical and statistical processes.

      We use the statistical probability values that we receive on the likelihood of a payment default, to which we also incorporate your address data and the results of our internal review, to reach an automated decision on the requested payment and shipping options, which we may restrict depending on the case. You have the right to request that we manually check the automated decision, for example if the requested form of payment is rejected, and to present your standpoint and exercise your right to object (see below for our contact details).

      Detailed information on infoscore Consumer Data GmbH within the meaning of Art. 14 EU General Data Protection Regulation (GDPR), i.e. information on the aforesaid company’s business object, on the purposes of data storage, on the data recipients, the right to voluntary disclosure of information, on the right to erasure or rectification, etc. can be found by going to the following link: https://finance.arvato.com/icdinfoblatt.

      In the event of payment difficulties, we reserve the right, within the bounds of the statutory requirements and possibilities, to transfer data on conduct that is not in compliance with the agreed contract (e.g. outstanding payments) to the credit agency and to engage this agency or other companies to collect the outstanding payments. In justified cases, credit agencies will use these data for credit reports.

    3. Legal basis

      The legal basis for our running of the aforementioned checks is founded on point (b) of Art. 6(1) GDPR with regard to our ability to check your requested form of payment and point (f) of Art. 6(1) GDPR in terms of our aforementioned interests. The transfer of data may only occur if and to the extent that this is required in order to exercise the legitimate interests of our company or third parties and that these are not overridden by the interests of fundamental rights and freedoms of the data subjects which require protection of personal data.

      Your rights in this regard can be found in the notices contained in Section V below.

    V. What rights do I have?

    Sie können als von einer Datenverarbeitung betroffene Person gesetzlich bestimmte Rechte geltend machen.

    1. Right to confirmation and information

      Under Art. 15 GDPR, you have the right to obtain from us confirmation as to whether your personal data are being processed. Should we process such data, you have the right to free-of-charge access to your stored personal data. The right to access covers the following information:

      • the purposes of the processing;
      • the categories of personal data that are processed;
      • the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
      • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
      • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
      • the right to lodge a complaint with a supervisory authority;
      • where the personal data are not collected from the data subject, any available information as to their source;
      • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
      • Where personal data are processed, you have the right to be informed as to whether personal data are transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to be informed of the appropriate safeguards relating to the transfer. If you have any questions about the collection, processing or use of personal data, about credit agencies, or about the exercising of your rights in other instance, please contact us via the contact details shown at the end of these notices.
    2. Right to rectification

      You have the right to obtain from the controller the rectification of inaccurate personal data or to have incomplete personal data completed. The controller must rectify the inaccurate data without undue delay.

    3. Right to object

      You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of a balancing of interests in accordance with point (f) of Article 6(1) GDPR; this also applies to profiling based on these provisions (cf. e.g. term II. item 2). In this case, we will no longer process your personal data unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

      You have the right to object at any time to the processing of your personal data for direct marketing purposes, with the consequence that the data will no longer be processed for these purposes.

      Consent granted may be revoked with effect for the future. (See below for contact details.) No special costs arise for you (except transmission costs according to the basic rates of your provider).

    4. Right to erasure (right to be forgotten)

      a) Prerequisites for erasure

      You have the right to obtain from the controller the erasure of your personal data. Please note that the right to erasure without undue delay (Art. 17 GDPR) (»Right to be forgotten«) only applies where one of the following grounds applies:

      • the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
      • you withdraw consent on which the processing is based according to point (a) of Article 6(1) GDPR, or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing;
      • you object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing for direct advertising purposes pursuant to Article 21(2) GDPR;
      • the personal data have been unlawfully processed;
      • the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
      • the personal data have been collected in relation to the offer of information society services referred to in Article 8(1).

      b) Extended right to be forgotten

      Where we have made the personal data public and we are obliged pursuant to Article 17(1) GDPR to erase the personal data, we, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

      c) Exceptions to the right to erasure

      Please note that, in addition to the aforementioned prerequisites, the following exceptions can justify your request for erasure being rejected:

      The right to erasure does not apply to the extent that processing is necessary:

      • for exercising the right of freedom of expression and information;
      • for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
      • for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) GDPR as well as Article 9(3) GDPR;
      • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR in so far as the right to erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
      • for the establishment, exercise or defence of legal claims.
    5. Right to restriction of processing

      You have the right to the restriction of processing if the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data; or if the processing is unlawful and you oppose the erasure of the personal data and requests the restriction of their use instead. You also have the aforesaid right if we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims. Finally, you can exercise this right if you have objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override your legitimate ground.

      Where processing has been restricted, such personal data may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. The possibility of continued storage is not affected. If the restriction of processing has been restricted pursuant to the aforementioned prerequisites, we will notify you before the restriction is lifted.

    6. Right to data portability

      You furthermore have the right to receive your personal data – in a »structured, commonly used and machine-readable format« – which you have made available to us, which we have processed based on your valid consent, or the processing of which was necessary in order to enter into and/or fulfil a valid contract. You also have the right to have the personal data transmitted directly to another controller, where technically feasible.

      This right only applies if the rights and freedoms of other people are not adversely affected.

    7. . Establishing your rights

      If you have any questions or want to establish your rights, please contact our customer service (see below for contact details).

      You can also contact our data protection officer, who is also responsible if you have any complaints. You can reach our data protection officer via the following e-mail address: datenschutz@jpc.de. If you feel that you have been unfairly treated or have other concerns (notwithstanding any other rights of recourse pursuant to administrative law or judicial remedies), you also have the right to lodge a complaint with the incumbent supervisory authority, especially in the Member State of your habitual residence, place of work or place of the alleged infringement.

    VI. What types of consent have I granted?

    In certain cases, you may have given us your consent to contact you for advertising purposes or to use certain data (e.g. for a newsletter or services relating to a customer login, etc.). If you have given us your consent, the consent texts will be stored by us and can be retrieved. If you have a customer contact, you can view the consent texts there (under »My Account« at www.jpc.de). Should you not have a customer account or not be able to access it and wish to retrieve these consent texts, please contact service@jpc.de. We will then forward the requested information to you by e-mail.

    Your jpc-Schallplatten-Versandhandelsgesellschaft mbH

    Name and contact details of the controller:

    jpc-Schallplatten-Versandhandelsgesellschaft mbH
    Lübecker Straße 9
    49124 Georgsmarienhütte
    Germany
    Phone: 05401 8893999
    Fax: 05401 851-300
    E-mail adresse: service@jpc.de

    www.jpc.de

    These privacy notices also constitute intellectual property that is subject to copyright. Any use – including parts thereof – by third parties for commercial purposes is strictly forbidden. Any infringements thereof will be prosecuted. WIENKE & BECKER accepts no liability vis-à-vis third parties for the completeness or currentness of the information provided above.

    © 2020 WIENKE & BECKER – KÖLN Rechtsanwälte

    20220523-084dc4e6b87

    nformation on the battery directive

    In conjunction with the selling of normal and rechargeable batteries, as dealers, we are obliged in accordance with the battery directive, to draw your attention as consumers to the following points:

    You are legally obliged to return normal and rechargeable batteries. After use, you can return these either to one of our retail outlets, take them to a municipal recycling point or also to your local stockists.

    Batteries containing hazardous substances are identified with a sign, depicting a crossed-out refuse bin and a chemical symbol (Cd, Hg or Pb), which classifies the particular heavy metal, defined as a hazardous substance, contained in the respective battery.

    20220523-084dc4e6b87

    20220523-084dc4e6b87

    Information on the battery directive

    In conjunction with the selling of normal and rechargeable batteries, as dealers, we are obliged in accordance with the battery directive, to draw your attention as consumers to the following points:

    You are legally obliged to return normal and rechargeable batteries. After use, you can return these either to one of our retail outlets, take them to a municipal recycling point or also to your local stockists.

    Batteries containing hazardous substances are identified with a sign, depicting a crossed-out refuse bin and a chemical symbol (Cd, Hg or Pb), which classifies the particular heavy metal, defined as a hazardous substance, contained in the respective battery.