Shipping costs

Conditions of dispatch within Germany

Orders within Germany of over 20 Euros are dispatched free of charge. For orders under 20 Euros, a contribution of 2,99 Euros towards postage & packing is charged.

Every order containing vinyl, a book, audiobook or calendar is free of any shipping costs, irregardles of the order sum.

Conditions of dispatch other countries

The shipping costs for other countries are calculated from a lump sum, for which a weight-related surcharge is added for some countries. Thereby the exact product weight is taken into consideration.

For example: If the lump sum for your country is 2.99 euros and the surcharge is 2 euros per kilogram and your shopping cart contains two CDs weighing 100 grams each, the shipping costs 2.99 euros + (2/1000 * 200) = 3.39 euros. Of course, we show the exact shipping costs in the shopping cart, so you always have the amount at a glance. The prerequisite for this is that we know your destination country.

A CD, DVD or Blu-ray usually weighs about 100 grams, an LP weighs an average of 280 grams.

The shipping costs for your destination country can be found in the following table:

Youth protection is not only a legal issue for us. Together with our customers, we want to provide a controlled delivery of products, which may be sold only to persons over 18 years of age. The option described below allows us to control the fact that the purchaser is at least 18 years old.

DHL shipping with identity and age check

jpc offers to private customers (no business addresses) to send sensitive items using a special DHL service called »identity and age check« within Germany. Please regard the following notes:

Personal delivery: The shipped items will only be handed over to the given recipient personally. The recipient's identity and age will be checked and the personal details will be documented. A valid ID (identity card) is required. A driving license can not be accepted. Fetching the package at your local post office is possible, in case you are not at home (notice will be provided).

Exact spelling of the name: Please make sure to spell your name exactly as it is spelled in your ID. We need all first names and the full last name and your date of birth. Even minor differences will prevent the handing over to the reciepient.

Shipping within Germany only: The delivery of items that are prohibited for minors (below 18) is only possible within Germany.

Order process: On adding an item prohibited for minors to the cart, we automatically choose the shipping service "identity and age check". Additionally we ask you to provide your date of birth. Please regard the exact spelling of your name. Please do not provide additional information with your address for that could lead to problems with the delivery. The following examples may illustrate this:

Different shipping address: Delivery to an address other than your home address is not possible.

If the delivery is not possible due to a problem with the identity or age check, the item will be returned to us. In this case the invoice total including shipping will be refunded.

Please regard the additional cost of 2.99 Euros for this service. The cost is shown in the cart and has to be paid together with the invoice total. No further shipping costs apply.