Klappentext

The majority of our issues stem from either accepting too much or turning down things for which we later feel regret. Even though we may have advanced degrees, most of us fall short in one area: knowing when to say yes or no.

This book delves into the human race's collective failing. When you think about it, this is quite fitting. When we talk about saying anything to anyone, anywhere, we are essentially playing with the two extremes yes and no. Either you agree with what you're told, or you don't. What matters is that you say it out loud. When you agree to too much, you may end up with too many things on your plate, and even if you have the talent to do an excellent job, a lack of time may be your undoing. You discover that you are unable to do justice to everything you have undertaken. As a result, you lose credibility, and people begin to doubt you.

The other extreme may pose a problem. Some people will refuse almost anything. They are terrified of accepting anything. Their default reaction is refusal. This could be their undoing, as they are likely passing up many opportunities by unthinkingly refusing everything that comes their way. They are lacking in experience and goodwill. They are preventing themselves from growing as individuals.