Hans Willy Bailly: Iso 9001:2008, Flexibler Einband

Klappentext

This publication was initially developed to support the TÜV Rheinland auditors in performing their audits. The report contains the requirements of ISO 9001: 2008 listed in a table and is providing answers to the following questions: · What needs to be done by the organization to meet these requirements? · What documentary evidence is required? · What does ISO 9004: 2009 recommend to improve performance and efficiency? · What are the key factors that indicate continual improvement and customer satisfaction? The main benefits of this publication are the clear layout, the concise contents and the high practical relevance. It is particularly suitable to prepare for internal and external audits as well as to develop quality management systems to a higher level. Moreover, it is ideal for those who want to get a first impression of the requirements of ISO 9001: 2008.